|Q||For international buyers, we accept|
VISA/ Mastercard/ Debit card payment via Paypal (https://www.paypal.com/)
|Q||For local buyers, we accept|
1) DBS/ POSB/ UOB/ OCBC/ HSBC/ Standard Chartered Internet Bank transfer
For customers who select “bank transfer” at checkout, please make payment within 24 hours.
Please note that verification will take approx 3 working days to process interbank bank transfers. But it is important that you must
2) DBS/ POSB/ UOB/ OCBC ATM transfer
For customers using ATM for transfers, please make payment within 24 hours and remember to take a photo of your receipt and email it to firstname.lastname@example.org immediately.
Customers must provide us with a snapshot of the transaction receipt for verification purpose. We will not be able to process your order without a receipt.
3) VISA/ Mastercard/ Debit card payment via Paypal (https://www.paypal.com/)
For customers who are holding on to POSB Debit Card with the MASTER logo can make payment via Paypal. For customers who select “Paypal or Credit cards” at checkout, you will be redirected to Paypal where you can choose to pay by credit card or from your existing paypal account. You do not need to have a paypal account to make payment via Paypal.
|Q||Shipping / Delivery|
We will process your order as soon as it is received and aim to deliver any item in stock within 7 working days after receiving payment.
Local Delivery (within Singapore)
We offerFREE DELIVERY for minimum order of $200 & above to your doorstep. For purchases below $200, a standard flat rate of $7 applies (by courier).
(i) Please email us for exact shipping charges for different countries.
(ii) The customer is responsible for any customs fees, import duties, or taxes that may be imposed by your country’s customs department.
Abeille d’Or will not be held responsible for any lost or misdirected returns and damages that are incurred during delivery. Please be advised to use Registered Mail option, or any other safe and traceable delivery method, for any return. Delivery charges incurred on returned merchandise are to be borne by customer.
Abeille d’Or will also not be responsible for any delays or custom charges imposed by the country of destination and shipping time indicated below does not include any unforeseen custom delays. Overseas shipping time normally takes 8 - 14 days.
Customers are advised to check with their local customs office on any duties or taxes that may be imposed. Refused international packages will incur a return shipping charge equal to the original shipping cost plus 15% re-stocking fee.